SICILINK OPERATIONAL ACCESSIBILITY STATEMENT
Effective Date: 25 August 2026
Website: www.sicilink.org
Organisation: Split Image Creative International (SICI), trading as Sicilink
1. Our Commitment
Sicilink is committed to making its digital platform, training information, creative consulting services and programme opportunities as accessible and usable as reasonably practicable.
We aim to ensure that people can access and understand our information regardless of disability, device, digital skill level or method of accessing the internet.
Accessibility is part of Sicilink's commitment to providing inclusive opportunities in digital skills, creative development, entrepreneurship, training and business consulting.
2. Our Accessibility Approach
Sicilink will make reasonable efforts to ensure that:
Website information is presented in a clear and understandable manner.
Navigation is kept simple and consistent.
Important information is not unnecessarily difficult to access.
Forms are designed to be as straightforward as reasonably practicable.
Text is presented in a readable format.
Images and visual content are used responsibly.
Users can access the website using commonly available devices and browsers.
Training and programme information is communicated through accessible channels where reasonably practicable.
Users can contact Sicilink if they experience difficulty accessing information or services.
3. Website Accessibility
Sicilink aims to improve the accessibility of www.sicilink.org by applying recognised accessibility principles where reasonably practicable.
These may include:
Clear headings and page structure
Descriptive links and buttons
Readable text
Appropriate contrast between text and backgrounds
Alternative descriptions for important images where appropriate
Accessible forms
Logical navigation
Mobile-friendly presentation
Avoidance of unnecessary technical complexity
Because the website may contain third-party applications, embedded content, payment systems or external links, Sicilink cannot guarantee that every component controlled by another provider will meet the same accessibility standard.
4. Training and Learning Accessibility
Sicilink recognises that participants may have different learning needs.
Where reasonably practicable, we may provide information through different formats, including:
Written instructions
Visual demonstrations
Practical demonstrations
Digital learning materials
Audio or video content
Step-by-step instructions
Direct communication with trainers or programme personnel
The availability of a particular format may depend on the nature, size and resources of the programme.
5. Reasonable Adjustments
Sicilink will consider reasonable requests for adjustments that may help an individual access our services, training or information.
Depending on the circumstances, an adjustment may include:
Providing information in an alternative format
Allowing additional reasonable time for certain activities
Providing clearer or simplified instructions
Offering an alternative method of communication
Making reasonable changes to the delivery of a programme
Requests will be considered individually, taking into account the nature of the programme, safety requirements, available resources and what is reasonably practicable.
6. Practical and Hands-On Training
Some Sicilink programmes involve practical activities, including barbering, hairstyling, creative production or other hands-on skills.
Accessibility adjustments for practical training will be considered carefully because health, safety, equipment requirements and the ability to perform essential practical tasks safely must also be taken into account.
Sicilink will seek to support participation wherever reasonably practicable without compromising the safety of the participant, trainer or members of the public.
7. Third-Party Services
Sicilink may use third-party services for:
Website hosting
Payments
Online forms
Video
Social media
Communications
Booking
Training technology
Although Sicilink will make reasonable efforts to select suitable services, accessibility features of third-party platforms may be outside Sicilink's direct control.
Where an important service is inaccessible, users are encouraged to contact Sicilink so that we can consider an alternative way of providing the relevant information or assistance.
8. Accessibility and Mobile Devices
Sicilink recognises that many users access digital services through smartphones and tablets.
We therefore aim to maintain a website experience that is reasonably usable across commonly used mobile devices, tablets and desktop computers.
Users should keep their device, browser and accessibility tools reasonably up to date where possible.
9. Reporting an Accessibility Problem
If you experience difficulty accessing any Sicilink website content, form, training information or service, please contact us.
When reporting a problem, please provide:
The page or service involved
A brief description of the difficulty
The device or browser being used, if known
The alternative format or assistance you require, if known
This information will help us investigate and respond appropriately.
10. Continuous Improvement
Accessibility is an ongoing process.
Sicilink will consider accessibility feedback when reviewing and improving its website, digital services, training materials and programme delivery.
We may also review accessibility when making significant changes to our website, technology or services.
11. Limitations
While Sicilink is committed to accessibility, we cannot guarantee that every part of our website, digital content, third-party service or training environment will always be fully accessible to every individual.
Some content may be supplied by third parties, created in older formats or subject to technical limitations.
Where a barrier is identified, Sicilink will seek a reasonable and practical alternative where possible.
12. Accessibility Does Not Guarantee Admission or Certification
Accessibility support does not automatically guarantee admission to a programme, successful completion of training or certification.
Participants must still satisfy applicable programme requirements, safety requirements, assessment criteria and other legitimate conditions.
Where an essential programme requirement creates an accessibility concern, Sicilink will consider whether a reasonable adjustment or alternative arrangement is practicable.
13. Equality and Respect
Sicilink aims to provide services and opportunities in a manner that promotes dignity, respect and fair access.
We do not intend to disadvantage individuals because they require reasonable assistance to access our information or services.
All accessibility requests will be treated respectfully and, where personal information is provided, handled in accordance with the Sicilink Operational Privacy Policy.
14. Contact
For accessibility assistance, please contact Sicilink through the official contact details published on:
www.sicilink.org
Sicilink / Split Image Creative International (SICI)
When contacting us, please explain the accessibility difficulty and the assistance or alternative format you require.
15. Review of This Statement
Sicilink may update this Accessibility Statement when our website, services, technology, programmes or applicable requirements change.
Last Updated: 25 August 2026